Instructions for Injuries on the Job

Employees must report any work-related injury/incident to GHR, regardless if medical treatment is sought.

Report Your Injury

If employees need to report a work-related injury/incident while on assignment for GHR, they must comply with the following:

  • Contact GHR’s injury hotline, GENEX/Company Nurse 24/7 Triage Hotline, at 1-855-921-9519. Identify General Healthcare Resources by using the code QN06.  Once triaged by a RN, Company Nurse will send employees to a medical provider if necessary.  In most states, when medical attention is needed, employees must utilize the company’s designated medical providers.  If an employee’s injury is urgent and needs immediate medical attention, they should proceed to the nearest ER and contact their Staffing Specialist; following a visit to the ER, employees must call and report their injury to GENEX/Company Nurse.
  • Injured employees must also report the injury/incident to the supervisor on duty at the facility and fill-out a facility incident report.
  • Injured employees should contact their Staffing Specialist as soon as possible. If an injury/incident occurs outside of normal business hours, employees must still contact Genex/Company Nurse (1-855-921-9519) immediately and report the injury/incident to the on-call staff.
  • If employees do not report an injury/incident to GENEX/Company Nurse and their Staffing Specialist within 24 hours, the financial responsibility of the injury may become theirs.

Work Status Determination

Employees must notify their Staffing Specialist and Human Resources of any work restrictions they are placed on due to an injury that occurred while on assignment with GHR. If a client cannot accommodate the restriction(s), GHR has a Transitional Work Program that is available to employees who sustain a work-related injury, occupational disease or illness, while on assignment for GHR that results in lost time from the job. For more details on this program, employees should contact Human Resources.

Drug testing is mandatory on ALL workers’ compensation claims (excluding exposure-related incidents). Any employee that commits WC fraud will be prosecuted to the FULLEST EXTENT OF THE LAW.

If employees have any questions regarding panel providers or what steps are necessary after a work-related injury/incident, they should contact Human Resources at 800-879-4471; GHR’s on-call staff can also assist employees outside of regular business hours.

General Healthcare Resources’ workers’ compensation insurance is provided by:

PMA Insurance
Corporate Headquarters
380 Sentry Parkway
P.O. Box 3031
Blue Bell, PA 19422-0754